Thank you for choosing CORE RETAIL HARDWARE LLC. We are committed to providing safe and efficient delivery services to ensure your order arrives on time.
Order Processing Time
All orders will be processed and shipped within 1-3 business days after payment confirmation. Order processing time does not include weekends, public holidays, and special promotional periods.
Shipping Methods and Carriers
We primarily use well-known U.S. logistics services, including but not limited to:
UPS (United States Parcel Service)
USPS (United States Postal Service)
FedEx (Federal Express)
DHL Express (applicable to some international orders)
We will select the most suitable shipping method and carrier based on order weight, size, delivery address, and logistics efficiency.
Estimated Shipping Time
Standard Delivery within the U.S.: 3-7 business days
U.S. Express Delivery: 1-3 business days (if applicable)
International Delivery: 7-21 business days, depending on the destination country, customs clearance, and local logistics conditions.
Please note that the times listed above are estimated delivery times and not guaranteed delivery times.
Logistics Tracking
After your order is shipped, you will receive a confirmation email containing a tracking number. You can track your package’s status in real time on the carrier’s official website.
Delivery Delays
Delivery times may be delayed due to weather, natural disasters, peak shipping seasons, customs inspections, incomplete address information, or other circumstances beyond our reasonable control. In such cases, we will do our best to assist customers in tracking their orders, but we are not liable for any indirect losses incurred.
Address Accuracy
Customers are responsible for ensuring the accuracy of the delivery address they submit. If delivery fails due to an incorrect address, incomplete information, or no one to sign for the package, any additional shipping costs may be borne by the customer.
Package Receipt
Please check the packaging and contents of your package upon receipt. If you find any damage, missing items, or any abnormalities, please contact our customer service team within 48 hours of receiving the package so that we can assist you in resolving the issue as soon as possible.