- How to place an order?
You can browse our website, select the desired items, add them to your cart, and complete your purchase by filling in your shipping and payment information according to the checkout process.
- How long will it take to receive an order confirmation after placing it?
After successful order submission, the system will usually send an order confirmation email immediately. If you do not receive it, please check your spam folder or contact our customer service team.
- Can I modify or cancel my order?
If your order has not yet entered the shipping process, you can contact us as soon as possible to request modification or cancellation. Once the order has been shipped, changes may not be possible.
- What types of door handles do you sell?
We offer a variety of door handle styles, including modern, classic, commercial, and residential products to meet different decorating needs.
- Is product quality guaranteed?
Yes. We rigorously screen product suppliers and strive to ensure that all products meet quality standards and performance requirements.
- What if I receive damaged or incorrect goods?
Please contact us as soon as possible after receiving the goods and provide your order number and relevant photos. We will verify the situation and arrange for an exchange, replacement, or refund for you.
- Do you offer international shipping?
International shipping is available to some areas. Specific shipping areas and costs will be automatically displayed at checkout based on your delivery address.
- Can I track my order’s status?
Yes. After your order is shipped, we will send you tracking information so you can check its progress at any time.
- What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods shown on the website checkout page.
- How do I contact customer service?
For any questions, please contact us through the following methods:
Company Name: CORE RETAIL HARDWARE LLC
Phone: 4309640468
Email: [email protected]
Address: 2727 AMHERST ST, HOUSTON, TX 77005
- Is door handle installation complicated?
Most products feature a standard installation design and come with necessary installation accessories. Users with basic tool handling experience can usually complete the installation themselves.
- What if the product doesn’t fit my door?
We recommend that you carefully review the product specifications and dimensions before purchasing. If you have any questions, please contact customer service in advance to confirm compatibility and ensure you select the appropriate product.